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Sorry, we have a reduced reception team at the moment,

we are working hard to maintain services at this challenging time.  Our reception is closed all day at Chasetown today. 

At Chasetown we are closing our reception on Monday morning 2 November and Tuesday 3 November afternoon.

There are other ways in which you can contact us; by email via our online services and NHS app 

NHS app

We are now taking bookings for flu vaccinations -

if you are over 65 or living with a chronic condition that puts you at risk call or book online using patient access or NHS App. Nasal Flu Clinics are now available for those 6 months to 17 years of age who are in the clinical at risk group.

Flu Clinics - Over 65's and persons aged 18 to 64 living with a chronic condition.

Location - Burntwood Health Centre Hudson Drive

Date - Saturday 31st October

Time - 9am till 12pm 


Flu vaccinations for 50 to 64-year-old age

Please note that people in the 50 to 64-year-old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50 to 64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from flu, you will be invited earlier.

For more information about flu vaccinations please read this booklet Flu vaccinations - who needs it and why  or our easy read version Flu easy read

All patients coming into the practice will be asked to wear face coverings.

In line with government guidance, you must wear a face covering in indoor settings. To protect patients and NHS staff we are following suit by urging patients to provide, and wear their own face coverings in our surgeries, as well as continuing to follow hand-washing and social distancing guidelines, we are still working to 2 metres. As per government guidance, exemptions apply to very young children, disabled patients and those with breathing difficulties

We are now using Chain SMS to message patients! 

This system allows us to easily send text messages to patients.​ It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us! To find out more information follow the link provided.

The practice name will always be at the bottom of the message. You won't be able to reply them. Please help us to help you by keeping your number up to date. If you don't want us to contact you in this way please let us know.

You can still contact your GP, 111 online or call 111 for help.

If you need medical help , the NHS is still here for you.

If you need medical help from your GP practice, contact them either online, by an app or by phone to be assessed.

If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111.

If it’s a serious or life-threatening emergency, call 999

If you are told to go to hospital it is important that you go to hospital.

You should continue to attend your appointments, unless you have been told not to attend.



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