Darwin Medical Practice

Carers Advice

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New Phone System Going Live on Thursday 30th May

We are excited to announce that our new phone system will be going live on Thursday, 30th May!
Please be aware that we expect some disruptions on this day as we switch to our new provider. Here are the key points to note:
Switchover Details:
- The switchover is managed by BT, and we don’t have control over the exact timing.
- There is a risk that existing calls may be disconnected during the transition.
Important Request:
If your call is not urgent, please avoid calling the practice on Thursday, 30th May. This will help us minimise disruptions and ensure urgent calls can be managed more effectively.
Thank you for your understanding and patience as we work to improve our service!

New Phone System
nhs app

Waiting Times in the NHS App

While you are waiting for your hospital appointment or treatment, you can now use the NHS App to get the information you need while you wait to be seen.

A new NHS App feature has been launched for patients to view an estimated waiting time for your hospital treatment. You will know you are on waiting list and how long you may have to wait for treatment.

hospital waiting time

Pharmacy Emergency Medication Supply

You may be aware that pharmacies have historically been able to provide patients with an emergency supply of medication.  We have been informed that from 1 April 2023 pharmacies will no longer be able to do this unless patients have been referred by 111.  Please try to order your prescriptions a few days before they are due - we ask for 48 hours to process requests but are able to process them much more quickly if they are ordered via the NHS app. 

Jhoots opening times St Chads Health Centre

We have been informed that Jhoots Pharmacy at St Chads Health Centre are having to close early sometimes.  You may wish to check their closing times with them if you are considering visiting them later in the day. Unfortunately we are not always aware of the changes to their opening hours in advance. 

Where to find us

Greenwood Health Centre

Lichfield Road

Chasetown Medical Centre

29-31 High Street

St Chad's Health Centre

Dimbles Lane
WS13 7HT

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