Opening Hours

Practice Core Opening Hours

Our contracted hours are between Monday to Friday - 08:00am - 6:30pm

Our consulting times are between Monday to Friday - 08:30am - 12:30pm and 2:00 - 6:00pm

Bank Holidays - Closed

Late Night and Weekend Appointments

Thursday Evening Extended Access - 6:30pm - 8:30pm

The practice operates an evening surgery every Thursday for pre-booked appointments at Greenwood Health Centre, Burntwood

Saturday Out of Hours Hub - 09:00am – 5:00pm

We are also working in conjunction with other practices in Burntwood and Lichfield to offer weekend appointments at Samuel Johnson Hospital

Please note, the out of hours service enables authorised Doctors and Clinicians to view your full GP medical record from your own GP practice.  This includes medications, referrals and other key clinical information to make a better and more informed decision about your treatment.  You can find more information on Shared Care Records and our Partner Organisations in our Privacy Policy

Protected Learning Time (PLT)

Each month our team takes part in Protected Learning Time (PLT) , to ensure we continue providing the safest and highest quality care.  
If you need support:
• Medical emergency: Call 999
Appointments : We have installed a brand-new system called Rapid Health.  You no longer need to wait on the phone.  Simply use the Book Appointment link on our website and the automated system will take you through
• Routine queries: Our team is still available to help
Thank you for your patience and understanding.
 
2026 PLT Dates 
Tuesday 14-April 2026
Wednesday 13-May 2026
Thursday 11-June 2026
Tuesday 14-July 2026

 

 

When We Are Closed

Outside of normal surgery hours, for urgent problems that cannot wait until the following day, please telephone the practice and you will either be transferred to the out of hours service or will be advised how to contact the appropriate service.  You are also able to ring NHS 111.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

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NHS 111

NHS 111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Page last reviewed: 19 March 2026
Page created: 23 November 2020