Opening Hours

Practice Opening Hours

Monday to Friday - 08:00 - 18:30

Bank Holidays - Closed

Late Night and Weekend Appointments

The practice operates an evening surgery every Thursday for pre-booked appointments at Greenwood Health Centre, Burntwood

Thursday Evening - 18:00 - 20:30

We are also working in conjunction with other practices in Burntwood and Lichfield to offer weekend appointments at Samuel Johnson Hospital

Saturday - 09:00 – 17:00

 

Out of Hours Services provided by Lichfield and Burntwood PCN

Lichfield and Burntwood Primary Care Network (PCN) and its member GP Practices use GP Connect to make appointments at the Out of Hours Hub.

GP Connect is a service that enables authorised Out of Hours Doctors and Advanced Clinical Practitioners to quickly and efficiently and in real time, view your full GP medical records from your own GP Practice at your Out of Hours appointment. This includes medications, referrals and other key clinical information to make a better and more informed decision about your treatment.

Protected Learning Time (PLT)

Please note the surgery closes at 1pm one Tuesday each month for staff training and updates.  While the surgery is closed if you are suffering with a medical emergency, please call 999.  Alternatively if you need to contact a clinician with an urgent condition that cannot wait until the surgery re-opens please call 0345 123 5491 and speak with Vocare who can provide clinical triage over the phone.  You are also able to ring 111 (please see separate page for details)

The practice will close at 1pm for PLT training sessions throughout 2025 on the following dates:

  • 18th March 
  • 29th April 
  • 13th May
  • 24th June
  • 22nd July

When We Are Closed

Outside of normal surgery hours, for urgent problems that cannot wait until the following day, please telephone the practice and you will either be transferred to the out of hours service or will be advised how to contact the appropriate service.  You are also able to ring NHS 111.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

a group of people sitting in chairs

NHS 111

NHS 111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.