We offer both face to face and telephone routine appointments and pre-bookable appointments can usually be booked up to six weeks in advance. Our reception team will be happy to offer you the next available appointment with any clinician or with your preferred clinician.
When contacting us, you are likely to be asked to provide a short description of your symptoms by the reception team. This information will be held in the strictest of confidence and will help them to direct you the most appropriate service and to the most suited member of the healthcare team.
If your problem is urgent and you feel that you need advice on the same day, please advise the receptionist. We have an Urgent Care Team that deals with all urgent problems. You may be seen by a Nurse Practitioner, Physicians Associate or a GP. We are not able to advise you in advance who your appointment will be with and the available appointment may be at any of the 3 branches. It would be helpful if you can tell the receptionist a brief description of why you need an urgent appointment so that we can ensure that you are seen by the most appropriate clinician. Our Nurse Practitioners are qualified in treating a wide range of problems. They are able to prescribe and should they feel that you need to have a further urgent assessment with a GP are able to arrange this.
Appointments can be made by:
- telephoning the surgery - 01543 682654
- booking via the nhs app
- calling in personally to the reception desk
If you are unable to attend the surgery or the matter can be dealt with over the telephone, we also offer telephone consultations.
We may ask that you send us a photo if your consultation is about skin, please see the link below if we do ask