Ways you can order your prescriptions
Download the NHS App to order your repeat prescriptions
Do not attend the surgery for repeat prescriptions this is due to the Covid-19 Virus. All prescriptions are now being issued using the EPS system (Electronic Prescription Service) thank you for your understanding at this time.
- Use the NHS app. Information regarding the NHS App can be found on the following link:-
However if you are unable to use the NHS App you can order your prescriptions via:-
- email - firstname.lastname@example.org
Prescription requests require two working days to process. Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Electronic Repeat Dispensing (eRD)
If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD).
eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don't need a computer or electronic device. Ask your GP or pharmacist to set it up for you.
eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they'll be ready at the pharmacy each time you need them.
Using eRD you can:
- save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
- order or cancel your repeat prescriptions online (if your GP practice offers this service)
- pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
- spend less time waiting for your prescription in the pharmacy or GP practice
- save paper – you won’t need a paper prescription to collect your medicine from the pharmacy
For more information about eRD and how it works, give us a call, ask your pharmacy, or visit the NHS website: https://www.nhsbsa.nhs.uk/pharmacies-gp-practices-and-appliance-contractors/prescribing-and-dispensing/electronic-repeat-dispensing-erd
Not Registered for Online Services?
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line https://services.nhsbsa.nhs.uk/buy-prescription-prepayment-certificate/start
There is further information about prescription exemptions and fees on the NHS website.
Changes to Prescription Forms
Paper prescription forms are changing. Exemption boxes on the back of prescription forms are being updated to make it easier for
eligible patients to correctly claim free NHS prescriptions and avoid penalty charges. For more information, visit: